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Tiered Co-Hosting & Property Management Services

STR Tiered Service Model Pricing Sheet

All Listings must have professional photograph taken in order to be managed by GRM.

See onboarding sheet: $500 - $2000+
Sphere on Spiral Stairs

1

15%

  • All guest communication over Airbnb app only (Any financial compensation is subject to GRMs standards for unexpected incidents)

  • Guest Access Management (electronic only)

  • Airbnb pricing optimization required

  • No physical checks on property

  • $125/hour fee for any communication/management going beyond 10 minutes

  • Additional fees may applied if incidents/events/issues are not addressed reasonably and timely.  At Will Termination

  • Write a review if guest writes a review

  • House Guide Template optional for a $100 fee (recommended)

2

18%

  • All Tier 1 services

  • Payment coordination and scheduling of cleaners

  • Linen, Supply, Cleaning Inventory management

  • Pricing Optimization

  • Revenue Management

  • House Guide Template provided

  • Site visits as needed and indicated

  • PMS Management System

  • Listing Management at least every two weeks

  • Listing on All OTA Platforms GRM is currently working with (Airbnb, VRBO, Booking.com, Google Vacations, Direct Booking)

  • Manage and respond to all reviews

  • Manage and process all claims or resolutions

  • Monthly Visits (if within the Seattle Area- up to an hour of travel at with no traveling fee or mileage added as long as there is at least one turnover/booking since last visit)

  • Tech Fee: $75/m

3

20%

  • All Tier I-II services

  • Maintenance and Contractor work coordination and payment

  • At least 2 Marketing and Social Media posts or reach out efforts/month

  • SEO weekly/Listing Management

  • Bi-weekly Visits (if within the Seattle Area- up to an hour of travel at with no traveling fee or mileage added as long as there is at least one turnover/booking since last visit)

  • Manage all claims and resolutions

  • Write and respond to all reviews

  • Tech Fee- $75/m

4

25%

  • Full Service Property Management- Hands off approach

  • All Tier services I-III

  • All Financials

  • Revenue

  • Bookkeeping

  • Tracking of Issues

  • Weekly Marketing and Social Posts

  • SEO/Listing Management at least every 3 days

  • QA check after every turnover

  • Manage all damage claims and resolutions

  • First Priority of increase value adds (new features on apps, new tech, etc.)

  • Write and respond to all reviews

  • Noise Aware Hardware and Moisture Meteors installed and maintained

  • Weekly Site Visits (if within the Seattle Area- up to an hour of travel at with no traveling fee or mileage added as long as there is at least one turnover/booking since last visit)

  • Tech Fee: $100/m + Bookkeeping Fees

5

Per Diem Property Management

  • Perfect way for you to unplug while on vacation or somewhere that requires your full attention.  Even if it’s only a day! Daily Prorating will be applied where needed.  

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  • One-time fee: $350 Virtual Walk Through/Logistic Chat

  • One-time fee: $500 On Site visit Walk Through and Logistic Chat

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  • 10% of the Net Profit of all bookings that are completed while under GRM management

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  • 5% of any bookings that come in during the time GRM is managing if it is not an instant book (no GRM participation needed)

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  • $125/hour may apply for unexpected travel / incidents / circumstances that require me to make a site visit or drop my plans to accommodate the property’s needs.

Inclusions:

  • Manage a listing (including changing titles/descriptions, uploading photos, etc.)

  • Manage pricing

  • Manage guest communications

  • Manage reservations

  • Manage the space itself (ensure the property is ready for guests)

    • Clean the property

    • Coordinate with cleaners

    • Perform maintenance

  • Coordinate maintenance visits

  • Manage income and expenses

  • Source local vendors

  • Pay vendors

  • Purchase lost/stolen items on behalf of owner

  • Manage supplies and inventory

  • File damage claims

  • Welcome guests in person

  • Answer guests questions during a stay

  • Write reviews

  • Reply to reviews

  • Get support from Airbnb

  • Manage resolution requests from Airbnb

  • Process Aircover claims

  • Process other damage protection claims

  • Provide property performance reporting to owners

  • File local hospitality taxes

Onboarding

  • Pricing Strategy & Automation: Conduct a comprehensive analysis of market trends, local demand, and seasonal factors to develop a competitive pricing strategy. This approach will maximize your rental income and attract high caliber guests.

 

  • Listing Refresh: Thoroughly review your listing to optimize for maximum booking revenue and property protection.  Ensure it captivates potential guests, accurately highlights your property’s unique features, and stops the scroll so guests book your home over all the competition out there!

 

  • Channel Manager Setup: Implement Hospitable, a robust channel manager system to streamline booking management across platforms. This centralized control will prevent double bookings, synchronize availability, and simplify reservation tracking. 

 

  • Automated Pricing Setup: Integrate PriceLabs, a revenue pricing tool  to optimize pricing strategy.  Ensure you automatically capitalize when Taylor Swift comes to town for New Years Eve with the highest ADR.  

 

  •  Avenger Team Review: We will meet your cleaning lady, handyman, inspector, and runner to initiate a relationship.  As needed we will upgrade the team to ensure a 5 star experience for your guests.

 

  • Inventory:  We will conduct a comprehensive cross-comparison between our standard operating list of items and the content of the home.  Our goal is to ensure that every item on the list is present and accounted for. If any items are missing, we will promptly order to ensure the house meets our high standards of hospitality. 

 

  • Walkthrough with Cleaner: Conduct extensive walkthrough of property to ensure all aspects are in order prior to launch. Address any remaining tasks or adjustments required, such as fine-tuning the setup, ensuring cleanliness, and verifying that amenities are readily available 

 

  • Security Systems Setup: Protect yourself and your guests!  Security systems including Ring cameras, doorbells, Wifi, and Smart locks, are all essential ingredients in any thriving STR/MTR business.  We coordinate and oversee the installation of all Security systems

 

  • Guest Communication & New Inquiry Management:

    • Set up all automatic guest messages for new reservations, check in instructions, guest questions, informational messages about the logistics and quirks of your property including garbage pick ups, laundry tips, as well as check in and check out times.  

    • Answer all questions from guests and inquiries.

    • Existing bookings: We are here to support you in managing your existing bookings just as soon as the above Security Systems Setup and Listing Refresh is complete.  

 

  • Photoshoot and Floor plan Management: I have a great eye for making photos pop.  I will hire a photographer who “gets it”, create a shot list for them, and manage the entire photoshoot to ensure your most important sales tools are 

 

  • Initial Design Consultation: We will walk through the home with you to make suggestions on design upgrades for your home.  

 

Active/Established STR unit onboard: $500

List Ready or Nearly Ready Onboarding fee: $1000

Blank Slate/From Scratch - $2000 (up to three rooms- $200 per additional room/large amenity) plus design and any other contracted expenses/tasks needing to be done at their costs. 

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